Take off with Natarajan

Smt and Shri.Anand  are sitting in a Bank branch in front of the Branch Manager . They are holding few forms of KYB… KNOW YOUR BANKER …

As per recent RBI and Banking Economic Regulatory Authority …BERA….  guidelines,   Every customer is required to know about his Banker in detail.

Hence the KYB fORM !!!!.

Branch Manager of the BANK SCANS THRO the blank form and says ” sir , lot of information is asked for in this form …both personal and official .. It will take time for me to fill up the form . I will get it done and handover to you tomorrow morning !!!”

” ok …no problem … but make sure you fill up all the columns and attach proof wherever it is mandatory as prescribed in KYB fORM ”
says Anand, the Customer…

Bank Manager again sees the form…. may be with little seriousness …. and surprised to note the following requirements !!!

1. your monthly salary income from Bank

2. Are you a Qualified Banker to handle and operate banking transactions ?

3 . If so, what is your educational qualification ….pl attach proof …Pl also note to produce the original certificate to
the customer for verification and return

4. what is your experience in this Bank ?….pl attach proof ….

5. Have you filed your Income Tax Returns for the last 3 years ?…. pl attach the copy of the returns filed

6. How many ATMS Your Bank is operating in your city ?

7.What is the customer base and strength of your Branch ?

8.What is the mode of your interaction with your customers ?

a. thro customer service cell operating from a different branch and city
b. thro sms and email from your side
c. thro regular Customer Meets

9. Are your mobile numbers and landline contact numbers available with your customers for speaking to you directly in case they need ?

10. Does your Branch display the Public notice Board inside the Branch giving the following inf. to customers..
a. Name of the Branch Manager or incharge
b. Contact Telephone No….Mobile as well as Landline
c. email id of the Branch Manager
d. Name and telephone no . of Customer Relation Officer of the Branch

11.Amount Of Deposits your Branch hold vis a vis the quantum of Loans and Advances your Branch disbursed in the last Financial year

12.Audit observations of your Internal Audit Team and Statutory Auditors on your Branch for the last 3 years … AND Action Taken Report [ATR] on it…. It is enough if you attach a copy of ATR.

13. A Certificate from the Branch Manager to the effect that all RBI Guidelines issued from time to time on Banking Operations are duly complied with by this Branch.

14. Photocopies of PAN Cards of all the Staff besides that of Branch Manager to be produced for verification of the customer..

15..Address Proof of the Branch Location , clearly indicating whether it is “own property ” or Rented premises.

” Are you still sleeping ?!!! Get up and get ready soon… Morning @ 11 , both of us are supposed to go go to our Bank for

verification of KYC Form AND other related formalities … Have you for gotten ?”…..This is Mrs.Anand !!!!!

” OMG…{.oh My God .}… it is all in my dream only !!!… whole night  i was thinking about KYC and designed a new form KYB!!!

..kNOW YOUR BANKER …. WHEN there is KYC , why not KYB ALSO !!!

Any Way, I am sure one day my format of KYB WILL Become a reality , …wait and see !!!” …This is Anand, …poor

man who lost his sleep over designing KYB Format !!!

Let us wait and see , whether KYB will also be introduced along with KYC !!!… The day , KYB Is in place, our hero ANAND WILL

be the happiest person to see that his dream becomes a reality ….

As of now, our Hero Anand is getting ready to go to his Bank Branch along with Mrs. Anand for KYC Verification !!!!

Let us all wish him the best of luck !!!

Natarajan